Returns Policy

14-Day Cooling-Off Period

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your order within 14 days of receiving your item(s), without giving any reason.

How to Return

1. Email us at [email protected] with your order number and reason for return.
2. We will confirm your return and provide instructions.
3. Return the item(s) in original condition, unworn, with tags attached, within 14 days of notifying us.
4. Once received and inspected, we will process your refund within 14 days.

Conditions

• Items must be unworn, unwashed, and in their original packaging
• Items that have been altered or show signs of wear will not be accepted
• Return shipping costs are the responsibility of the customer unless the item is faulty

Refunds

Refunds are issued to the original payment method within 14 days of receiving the returned item. Original delivery charges are refunded only if the entire order is returned.

Faulty Items

If you receive a faulty or damaged item, please contact us immediately at [email protected]. We will arrange a replacement or full refund, including return postage.

Exchanges

We do not currently offer direct exchanges. Please return your item and place a new order for the replacement.